From Issue to Resolution in One Flow
Create, assign, and track work orders with real-time visibility, automated reminders, and complete documentation—all in one place.
Why Centralized Work Orders Matter
When every request, assignment, and completion lives in one system, nothing falls through the cracks. Centralized work orders give your team real-time visibility, clear accountability, and a documented trail from issue to resolution—so everyone knows what's happening and what's next.
Create & Assign in Seconds
Work orders shouldn't take longer to create than the work itself. Start from an asset, an inspection, or scratch. Add context with photos, set priority, define the scope, and assign to the right person—all in under a minute.
- One-click creation from assets or inspections
- Photo and document attachments
- Priority levels with visual indicators
- Instant mobile notifications to assignees
Real-Time Progress Tracking
Know what's happening without asking. See when work starts, track time spent, view photo documentation as it's captured, and get notified when status changes. The dashboard shows everything at a glance.
- Live status updates as work progresses
- Time tracking with automatic logging
- Photo documentation with timestamps
- Activity timeline for every work order
How Work Order Tracking Works
From identifying an issue to closing it out—a complete workflow.
Create Work Order
Start from scratch, an inspection finding, or an asset issue. Add photos, set priority, and define the scope in seconds.
Assign & Notify
Route to internal staff or external vendors instantly. They get mobile notifications with all the context they need.
Track Progress
Watch status updates in real-time. See when work starts, get photo documentation, and track time spent.
Verify & Close
Review completed work, approve or request changes, and close with a full audit trail. Link costs to assets automatically.
Create Work Order
Start from scratch, an inspection finding, or an asset issue. Add photos, set priority, and define the scope in seconds.
Assign & Notify
Route to internal staff or external vendors instantly. They get mobile notifications with all the context they need.
Track Progress
Watch status updates in real-time. See when work starts, get photo documentation, and track time spent.
Verify & Close
Review completed work, approve or request changes, and close with a full audit trail. Link costs to assets automatically.
Built-In Communication
All communication lives on the work order. Comments, questions, and updates are timestamped and attributed—creating a complete record that keeps everyone aligned.
- Threaded comments on every work order
- @ mentions to notify specific people
- Automated notifications for updates
- Full history for dispute resolution
Set It and Forget It
Recurring maintenance, deadline reminders, escalation rules—let Nexus handle the routine stuff so you can focus on what matters. Automate the workflows that eat up your day.
- Recurring work order schedules
- Automated deadline reminders
- Escalation for overdue items
- Custom workflow triggers
Smarter Work Orders with AI
Nexus Intelligence helps you work faster, catch problems earlier, and make better decisions.
Auto-Summaries
AI generates executive summaries from work order details—perfect for board reports and stakeholder updates.
Next-Step Suggestions
Based on the work order type and history, AI suggests logical next actions to keep work moving forward.
Risk Flags
AI identifies work orders at risk of missing deadlines or showing patterns that need attention.
Duplicate Detection
Catch duplicate or overlapping work orders before they waste resources. AI flags potential conflicts.
Trend Analysis
See patterns across work orders—which assets need the most attention, which vendors respond fastest.
All AI recommendations are logged, auditable, and human-approved. Your data stays yours.
See How Nexus Streamlines Work Orders
See how Nexus can bring order to your maintenance operations.
Work Orders for Every Role
Property Managers
Create, prioritize, and track work across your entire portfolio from one dashboard.
Vendors
Receive assignments on mobile, update status in the field, and document completion.
HOAs & Boards
Visibility into maintenance activity, costs, and completion rates.
Field Teams
See your assigned work, navigate to locations, and log time from your phone.
Connected to Your Operations
Work Orders are just the beginning. Here's how they connect to the rest of Nexus.
Asset Management
Track and manage property assets with GIS mapping and real-time visibility.
Inspections
AI-enhanced field data capture with auto-summaries and recommendations.
Vendor Management
Accountability and coordination with performance tracking and quote comparison.
Reporting & Audit Trails
Complete transparency with audit trails, compliance reports, and dashboards.
Work Order FAQs
Common questions about tracking and managing work orders in Nexus.
Ready to Transform Your Maintenance Operations?
Let us show you how Nexus can bring clarity and accountability to every work order. Request a personalized demo today.