Privacy

Privacy Policy

Effective Date: 10/01/2025

Nexus Management Solutions LLC ("we," "our," "us") operates the Nexus Manage mobile application. This Privacy Policy explains how we collect, use, and protect information when you use Nexus Manage (the "Services"). By using the Services, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

  • Account Information: name, email address, phone number, and organization details.
  • Usage & Diagnostics Information: app usage data, device type, operating system, and crash reports used solely to improve app stability and performance.
  • Camera & Media Data: photos captured or selected by the user for work orders, inspections, and asset documentation. Photos are uploaded only when explicitly initiated by the user.
  • Optional Information: any information you voluntarily provide within the app.

2. How We Use Your Information

  • Provide and operate Nexus Manage features.
  • Enable photo capture and upload for operational workflows.
  • Authenticate users and secure accounts.
  • Monitor app performance and resolve crashes.
  • Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell your personal information. Data may be shared only with:

  • Service Providers that support core app functionality (e.g., secure cloud hosting and error monitoring).
  • Legal Authorities if required by law.

4. Permissions

Nexus Manage may request access to device features such as the camera and photo library. These permissions are used solely to enable user-initiated actions (e.g., capturing or uploading images) and are not accessed in the background.

5. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your data. However, no system can be guaranteed to be completely secure.

6. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data. Requests can be made by contacting us at info@nexusmanage.net.

7. Children's Privacy

Nexus Manage is not intended for children under 13, and we do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact

Questions or concerns can be directed to info@nexusmanage.net.